Preferred Seat

Preferred Seat is for economy passengers who wish to reserve their seat with Extra Legroom or Forward Zone which is located closer to the doors so they will be among the first to disembark the plane. Preferred Seat will be available for Airbus aircraft on international routes as the table below:

How to Purchase Preferred Seat?

Choose your preferred seat through any of these channels:

Fees and Types of Preferred Seat for Economy Class

Extra Legroom

First Row and Emergency Exit Row

These seats provide passengers more space to stretch their legs, with wider seat pitch for better comfort during your flight.

400 Baht or 14 USD per person or per sector

Forward Zone

Closer to the doors

Located closer to the doors, so passengers can reach their seats easier and be among the first to disembark the plane.

250 Baht or 9 USD per person or per sector

Terms and Conditions

1. Preferred Seat can be purchased via our call center 1626, www.laoairlines.com, at Managing My Booking on our website, Lao Airlines Ticketing Office and check-in counter at the airport.
2. The charged rates are shown in LAK (Lao Kip) for domestic point of sales and shown in USD (US Dollars) for international point of sales, and will be converted to the local currency using the Banker’s Selling Rate on the date the sales transaction occurred.
3. Preferred Seat is available up to 1 hour before flight departure via our Call Centre 1626, Lao Airlines Ticketing Office and Counter Check-in at the airport.
4. Passengers who choose not to select seats in the Preferred Seat zone may select from any remaining seats during booking or check-in. If no seats are selected before flight departure, passengers will be assigned a seat without any guarantee of the resulting seat type or of being seated together with other passengers in their booking.
5. Preferred Seat fees may not apply depending on the seat(s) selected, the fare type(s) selected, Champa Club tier of the passenger at the time of seat request, and the type of passengers in the booking. Lao Airlines reserves the right to determine eligibility criteria for complimentary seat selection.
6. Preferred Seat cannot be refunded or transferred to any other passenger or flight.
7. If a passenger voluntarily changes the date of flight or chooses a different flight, any fee paid for the original Preferred Seat will not be refunded.
8. A selected seat may be changed by Lao Airlines for operational, safety or security reasons, including: (i) flight cancellation, (ii) aircraft type change. In these cases, Lao Airlines will reserve a new seat of the same type for the passenger; if the same type is not available, the fee will be fully refunded.
9. Preferred Seat is available only to passengers who have made a reservation in advance with complete payment.
10. Lao Airlines reserves the right to alter these terms and conditions, at its sole and absolute discretion, at any time with or without prior notice.

Emergency Exit Row Seating Requirements

Passengers seated in the Emergency Exit Row must meet the eligibility criteria in accordance with the flight safety guidelines below. Passengers must:

• Appear reasonably fit, strong and able to operate the exit without assistance.
• Be willing and able to comply with seating regulations.
• Be 16 years of age or older.
• Have the ability to read and understand emergency evacuation instructions provided by Lao Airlines in printed or graphic form.
• Have the ability to understand Cabin Crew commands.
• Not be visually or hearing impaired to the extent that they might not readily become aware of instructions to commence evacuating the aircraft.
• Not have restricted mobility, including persons with physical or intellectual disability.
• Not be elderly, frail, or have an illness that would prevent operating or assisting with the operation of the exit.
• Not be traveling with an infant, child, or passenger younger than 16 years old.
• Not be pregnant.
• Not be suddenly ill.
• Not be of a physical size that would prevent quick movement (must not require a seatbelt extension).
• Not be Buddhist monks/novices.
• Not be traveling with service dogs.
• Not be an inadmissible passenger, deportee, or person in custody.
• Not be carrying baggage on an extra seat.
• On some Emergency Exit Row seats, armrest cannot be lifted and Emergency Exit Row ending in A or F will have only one armrest. Passenger may choose another Emergency Exit Row if available.
• On Emergency Exit Row, in Airbus 320 row 10 or 11, seats cannot be reclined.
• Lao Airlines may reassign your seat before or during your flight without any refund if passenger does not meet any of the above safety criteria.