Zamzam Water
Traveling with Zamzam Water for Hajj and Umrah
Lao Airlines is pleased to offer passengers traveling for Hajj or Umrah a special, complimentary allowance for Zamzam water.
- You may check in one container of Zamzam water that does not exceed 5 liters free of charge, which is in addition to your standard baggage allowance.
- The container must be securely wrapped, properly packed, and fully sealed, as it is accepted only as checked baggage.
Firearms, Ammunition and Replica of Firearms
Conditions for Carriage of Firearms, Ammunitions and Replica of Firearms
- Firearms, ammunition and replica of firearms can be transported on domestic flights only.
- Please notify us a minimum of 24 hours in advance prior to your departure date by contacting our call center or ticketing office.
- Only one firearm or replica of firearm is allowed per passenger.
- A maximum gross weight of any ammunitions carried by each individual passenger is 5 kg. (11 lb.) and must be unloaded and separated from the firearm.
- Passengers may transport a firearm, ammunition or replica of firearm under the conditions outlined below:
- Firearms or replica of firearms must be unloaded by the passenger and must be verified by designated specialist and authorized to be carried on board by designated airport staff at the originating airport.
- Firearms, ammunition and replica of firearms must be transported in a lockable hard-sided container and loaded as checked baggage only.
- The passenger must be given an authorization to transport firearms, ammunition and replica of firearms, in written form, from the airport staff.
- The passenger must consent to follow the airport instructions in order to get the transportation of firearms, ammunitions and realistic replicas of firearms permit. This including a preparation of necessary documents and firearms container present to the airport staff and other documents details as the following:
- A valid and authentic firearms license presenting your name, certificate or any permit issued by the official government authorities.
- Valid and authentic identification document of the firearms license holder e.g. ID Card or Passport.
- A lockable hard-sided container for carriage of firearms, ammunition or replica firearms as outlined in these rules.
Hypodermic Needles
Carriage of Needles within a Lao Airlines Aircraft Cabin
- If passengers wish to carry hypodermic needles in an aircraft cabin, Lao Airlines recommends passengers to prepare a concerned documentation and inform our ground staffs for smooth boarding:
- Passengers are required to carry a medical certificate, personal identification and/or supporting documentation that confirms the need for possession of hypodermic needles during the course of a journey. The passenger’s name and any medication must be clearly labelled for presentation to airline staff and airport security personnel.
- Lao Airlines allows passengers to carry a sufficient number of hypodermic needles on board to cover the duration from initial uplift and cruising altitude to being reunited with their checked baggage.
- Passengers can carry a small quantity of spare hypodermic needles on board in the event of an emergency or unforeseen circumstance.
- Surplus hypodermic needles and supplies should be carried within checked baggage as no restrictions are enforced.
- Passengers in possession of one or more hypodermic needles for medical condition purposes need to inform the airline’s staff at the time of check-in and present documentation that suitably demonstrates the requirement to carry the aforementioned needles onboard. The needles must also be declared at the airport’s screening point(s) and be separated from other hand-luggage.
- Any number of pen needles, empty syringes, sealed injectable medicines and unused, pre-filled syringe medicines can be taken onboard and will not require further medical certificate or personal identification checks.
- Lao Airlines recommends acupuncture needles to be carried as checked baggage as they may be subjected to some local airport regulations.
- Lao Airlines permits the use of insulin or adrenaline dispensing products (e.g. implants, auto injectors or insulin pumps) and blood glucose metres onboard for medical purposes and do not require the presentation of a doctor’s certificate.
- Lao Airlines does not permit the storage of any needles in the cockpit.
- The airline’s cabin crew cannot take charge of refrigerating a passenger’s medication while on board or permit their storage in the galley’s ice drawer/bin. This includes injectable medicines, needles and syringes. A double bag with ice can be provided upon request but passengers need to take responsibility for the secure and safe packaging of any medication. Needles and syringes must be stored in the overhead compartment.
- Passengers can administer an injection on a seat by themselves or, where applicable, by their escort. The injection should not disturb or frighten nearby passengers.
- When leaving the aircraft, passengers must bring their used/unused needles/syringes out of the aircraft. Needles/syringes must be disposed of safely and securely by the passenger and are not allowed to be disposed of on board.
Diving Equipment
Traveling with Diving Equipment
Lao Airlines are happy to accept a diving equipment set on board, providing it is packed securely. One set of diving equipment can consist of:
- One scuba regulator.
- One tank harness.
- One tank pressure gauge.
- Face mask.
- One dive suit/vest.
- One diving knife.
- One empty cylinder tank.
- One diving lamp.
- Spear Gun : must be unloaded with spear and must be packed separately.
Diving lamp must be completely switched off. Battery must be removed, individually protected by placement in the original retails packing or by insulated terminals and carried in carry-on baggage.
- For Lithium Metal, lithium content must not exceed 2 g.
- For Lithium ion Battery, a watt-hour rating must not exceed 100 Wh.
- For dry battery, voltage of each must not exceed 12 V & watt-hour rating must not exceed 100Wh. Battery must not contain any free or unabsorbed liquid. Max 2 spare batteries are allowed.
Television
Television Packing Requirements
Lao Airlines accepts television for checked baggage, following the requirements:
- Television length must not exceed 1.40 meters (140 cms/ 55 inches).
- Proper packed in good condition of container/box with inner cushioning for safe transportation.
- Excess baggage charge applies if total weight exceeds normal baggage allowance.
Fishing
Fishing Equipment Guidelines
ATR / AIRBUS :
- Can be accepted on all flights as checked baggage only.
- The length of the fishing equipment must not exceed 109 inches (277 cm.) for Airbus, and must not exceed 170 cm. for ATR.
- One item defined as one fishing tackle box, one landing net, one pair of fishing boots, 2 reels and 2 rods.
- Fishing equipment must be suitably packed.
CPAP & POC
Continuous Positive Airway Pressure and Portable Oxygen Concentrator
- CPAP (Continuous Positive Airway Pressure)
- Lao Airlines allows passengers to bring CPAP in cabin because CPAP is considered as valuable and fragile item but the passenger has to let down water from the CPAP to pass the security check.
- If the CPAP has a battery, both built-in or external, it will be considered as ‘dangerous goods,’ as listed in the IATA Dangerous Goods Manual.
- If the passenger has a lithium-ion battery exceeding a Watt-hour rating of 100 Watt-hours but not exceeding 160 Watt-hours, they may be carried as spare batteries in carry-on baggage, or in equipment in either checked or carry-on baggage. The airline kindly requests that no more than 2 individually-protected spare batteries per person may be carried on to the plane.
- Lao Airlines will not responsible for any injury or subsequence breakdown or operational failure of any medical equipment owned, supplied or used by passengers on Lao Airlines aircraft.
- Lao Airlines allows using CPAP on board for medical use without doctor certification.
- Please notify us a minimum of 24 hours in advance prior to your departure date by contacting our call center or ticketing office.
- POC (Portable Oxygen Concentrator)
- Lao Airlines allows passengers to bring POC in the cabin because POC is considered as valuable and fragile item.
- POC approved by the Federal Aviation Administration (FAA) can be used on board.
- If the POC has a battery, both built-in or external, it will be considered as ‘dangerous goods,’ as listed in the IATA Dangerous Goods Manual.
- If the passenger has a lithium-ion battery exceeding a Watt-hour rating of 100 Watt-hours but not exceeding 160 Watt-hours, they may be carried as spare batteries in carry-on baggage, or in equipment in either checked or carry-on baggage. The airline kindly requests that no more than 2 individually-protected spare batteries per person may be carried on to the plane.
Note : Spare batteries will not be supplied by Lao Airlines and a sufficient supply of batteries (include unexpected delays) are passenger’s responsibility. - Please ensure that the batteries for the approved devices carried onboard the aircraft in carry-on baggage are protected from short circuit and are packaged in a manner that protects them from physical damage.
- Lao Airlines will not responsible for any injury or Subsequence breakdown or operational failure of any medical equipment owned, supplied or used by passengers on Lao Airlines aircraft.
- Please notify us a minimum of 24 hours in advance prior to your departure date by contacting our call center or ticketing office.
Pungent Odor Foods, Fruits & Flower
Restricted Items
- Pungent Odor Foods, Fruits and Flowers (such as durian) are not allowed to be carried in passenger’s baggage (both checked and carry-on).
Golf
Golf Equipment Guidelines
ATR / AIRBUS :
- Can be accepted on all flight as checked baggage only.
- Maximum of 1 golf set per passenger.
- One golf set defined as one golf bag, club sets and one pair of golf shoes.
Prohibited Items
Restricted & Dangerous Items
For aviation security reasons and for your personal safety as well as that of your fellow passengers, dangerous goods such as those listed below are not allowed to be carried in the passenger’s baggage (both checked and carry-on):
- E-Mosquito/electronic mosquito racquet.
- Electric stunning device.
- Explosives and flammable or non-inflammable gases such as aerosol paints, butane gas or lighter refills.
- Refrigerated gas such as filled aqualung cylinders and liquid nitrogen.
- Flammable liquids such as paints, thinners or solvents.
- Flammable items such as strike-anywhere matches and cigar lighters.
- Organic peroxides such as resins, fertilizers.
- Toxic chemicals or poisons such as arsenic, cyanide, insecticides and weed killers.
- Radioactive materials such as radium.
- Biological products or infectious substances.
- Corrosive materials such as acid, alkali, mercury or thermometers.
- Spare Battery > 160 Wh 5V (32,000 mAh).
- Power Bank > 100 Wh 5V (20,000 mAh).
- Small vehicles powered by lithium batteries: include, but not limited to: airwheel, solowheel, hoverboard, segway, mini-segway, balance wheel, e-skateboard, e-scooter or e-bikes and hover karts.
- Armament and munitions of war: weapons designed for use in warfare, including parts of such weapons, for example, military equipment, bulletproof vest or armor plate etc.
Surfboard
Surfboard Transport Guidelines
- A Surfboard will be accepted as checked baggage providing the length of the surfboard does not exceed 109 inches (277 cm) for Airbus and does not exceed 170 cm for AT72.
- Acceptance limitation per aircraft type:
- One surfboard for AT72
- Three surfboards for Airbus
Bowling
Bowling Equipment Guidelines
ATR / AIRBUS :
- Can be accepted on all flights as checked baggage only.
- One item defined as one bowling ball, one bowling bag, and one pair of bowling shoes.
- Bowling equipment must be suitably packed.
E-Cigarette Regulations
Travel Guidelines for E-Cigarettes
- E-cigarettes can be carried on to the plane but smoking is not allowed on board.
- Passengers are allowed to carry e-cigarettes on board, but we kindly request that they are not to be used on the aircraft.
Skateboard
Skateboard Transport Guidelines
- Skateboards are not allowed in the passenger cabins, but will be accepted as checked baggage.
Foldable Baby Stroller/Pram
Stroller & Pram Guidelines
- Foldable Baby Stroller / Pram can be carried as carry-on baggage if the size is not over the limitation.
- In case of the space in the overhead compartment is limited, the staff will put your stroller / pram into the hold of the aircraft and will return it to you at the aircraft door upon arrival (This is determined by airport regulations in each country).
Bicycle
Bike on Board, Load your bike for free !
- Lao Airlines offers special privilege to passenger taking a bike on our flights at no cost for loading under following terms and conditions:
- Applicable on Lao Airlines, Airbus-operated flights, from now until further notice.
Note : Lao Airlines ATR operated flights are not applicable for this offer. - One bike per person. Additional bike will be charged at normal rate.
- For leisure travel, not commercial purpose.
- At least 24-hour reservation in advance of departure time.
- Normal baggage allowance will not be counted against this privilege.
- Only when bike is loaded as checked baggage.
- Applicable on Lao Airlines, Airbus-operated flights, from now until further notice.
- For more details, please contact Call Center 1626, any Lao Airlines Ticketing Office or email reservation@laoairlines.com.
| General Bicycle Information | |||
|---|---|---|---|
| Aircraft Type | Limit of Acceptance | Charge | Condition of Acceptance |
| ATR72 | 1 | If over normal allowance, Excess Baggage Charge will be applied. | Bicycle must be collapsible and suitably packed in a hard protective case. If bicycle is packed in soft bike travel bag, a Limited Release tag will be signed.
Dimensions:
|
| Airbus 319/320 | 9 | ||
Remark
- Bike not properly packed may not be accepted for transport and liability in case of damage is limited.
- Passenger to sign “Limited Release Form” at the back of baggage tag agreeing to take own responsibility for damage of articles inside baggage during flight.
- Subject to space availability.