Travel with Pet

The pet will be housed in an aircraft hold beneath the passenger cabin in a safe and temperature-controlled environment. Please note that:

• Dogs and cats are the only types of pets accepted.
• Please notify us a minimum of 24 hours in advance prior to your departure date by contacting our call center or ticketing office.
• For international travel, pet owners are responsible for providing all the necessary valid documents required by national authorities (e.g. import/export/transhipment license, a veterinary health certificate, rabies vaccination letter, pet’s passport).

Kennel / Container Requirements

Please provide an IATA-compliant hard kennel/container.

Collars/vest/harnesses/clothing and electronic GPS trackers should be removed from the pets prior to crating. If GPS trackers or any other recording equipment are used (switched on), ensure batteries installed in device must not exceed 0.3 g for lithium metal batteries and 2.7 Wh for Lithium ion batteries.

(Note: If passengers wish to keep on the pet’s collars, please ensure it is fitted properly around pet’s neck and not loose.)

• 1 Ventilation Opening
• 2 Metal Bolt and Nut
• 3 Affixed Water Container
• 4 Door Hinge
• 5 Locking Pin
• 6 Solid and Leak Proof Floor

The following list of Brachycephalic breeds (snub-nosed dogs and cats) and some dog and cat breeds are not allowed to be accepted as checked baggage (AVIH) or transported in the cargo compartment for the reason of safety and well-being of these special kinds of pets.

25 Dog breeds at risk include:

Cat breeds at risk include: